Contact
Send us an enquiry
Whether you're looking to buy a bike, book a service, commission a wheel build, or have questions about shipping and returns — this form is the way to reach us. We read every enquiry and reply in the order received, usually within one to two working days.
What happens next
We read in order.
We read in order. Enquiries are answered in the order they arrive, usually within one to two working days. Quieter weeks mean faster replies.
We reply with specifics.
We reply with specifics. Because you've told us what you need and when, we can give you pricing, availability, or next steps in our first message — no back-and-forth.
Workshop visits by appointment.
Workshop visits by appointment. All drop-offs, collections and workshop visits are arranged after your initial enquiry. We'll confirm the date and time once we've got your details.
No phone line or published address
We don't publish a phone number or workshop address because we work by appointment only — this keeps our time honest and our replies useful. Everything you need is arranged through this form. If you prefer not to use a form, you can also reach us through the contact details in your reply email.